We are seeking smart, courteous, and well-organized Front Office Executives to be the first point of contact for visitors and callers. The ideal candidate should have strong communication skills, the ability to multitask, and a customer-focused attitude. Experience in healthcare or hospitality sectors is a plus.

Key Responsibilities

• Welcome and greet patients, visitors, and clients professionally.
• Handle incoming phone calls with proper telephone etiquette and route them appropriately.
• Manage front desk operations including registration, appointment scheduling, billing coordination, and visitor management.
• Maintain a clean and organized reception area.
• Address queries and concerns of patients and visitors with empathy and clarity.
• Coordinate with departments for smooth patient flow and information exchange.
• Maintain accurate records and update logs regularly.
• Manage incoming and outgoing couriers, emails, and documents.

Required Skills & Qualifications

• Graduate in any discipline.
• 2 to 5 years of experience in a front office, receptionist, or customer-facing role.
• Excellent verbal and written communication skills.
• Proficiency in using computers, MS Office, and front desk software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Well-groomed, polite, and professional demeanor.
• Knowledge of hospital or clinic front office processes (preferred).