We are looking for a Front Office Executive to be the first point of contact for patients and visitors. The role involves managing the reception area, handling patient registrations, appointments, and providing professional customer service while ensuring smooth front-desk operations.
Key Responsibilities
- Greet and assist patients, visitors, and attendants at the reception.
- Handle patient registration, appointment scheduling, and billing coordination.
- Answer phone calls and respond to inquiries promptly and professionally.
- Coordinate with doctors, nurses, and departments for patient flow management.
- Maintain front desk records, documentation, and reporting.
- Ensure cleanliness and orderliness of the reception area.
- Provide clear communication and assistance for patient queries.
What We Offer
- Salary as per industry standards
- Allowances and benefits as per policy
- Career growth opportunities within hospital administration