. Clinical Training & Support

• Conduct hands-on training sessions and workshops for clinicians, therapists, hospital staff and sales team.
• Provide on-site and virtual product demonstrations during pre-sales and post-sales phases.
• Offer clinical guidance on equipment setup, protocol customization, and integration into therapeutic regimens.
• Support onboarding of new customers and ensure successful product adoption.

2. Sales Enablement

• Assist the sales team with product presentations and answering clinical queries during sales meetings.
• Collaborate on tender documentation by offering clinical justification and evidence-based data.
• Participate in trade shows, conferences, CME and product launches.

3. Customer Relationship Management

• Develop and maintain strong relationships with key clinical stakeholders and decision-makers.
• Act as the primary point of contact for clinical feedback, troubleshooting, and advanced usage queries.
• Monitor and ensure customer satisfaction and long-term retention.

4. Clinical Research & Education

• Support ongoing clinical studies, case reports, and collection of outcome data.
• Organize and deliver educational content for workshops, webinars, and continued medical education (CME) events.
• Stay updated on latest rehab trends, treatment protocols, and competitor technologies.

5. Internal Collaboration

• Work closely with product managers and R&D teams to provide feedback for product improvements.
• Help develop training materials, user manuals, and clinical protocols.
• Collaborate with marketing to create evidence-based content and case studies.